Job Description

Job Description

Job Description

Make a Difference as an Appointment Scheduler!

Looking for an opportunity to contribute your skills to a meaningful cause? Robert Half is partnering with a respected nonprofit organization in Bettendorf, Iowa, to find a friendly, detail-oriented Appointment Scheduler . If you’re organized, adaptable, and passionate about delivering excellent service, we want to hear from you! Call Lydia, Christin, or Erin at 563-359-7535 to learn more.

About the Role

As an Appointment Scheduler, you will be an essential part of the team, helping clients access vital tax preparation services. Your key responsibilities will include:

• Engaging callers to identify and address their needs with professionalism.
• Answering common questions clearly and accurately.
• Scheduling and rescheduling tax preparation appointments while managing multiple calendars.
• Maintaining accurate records and ensuring smooth communication with clients and team members.

This contract role will span January through mid-March, with the potential for future opportunities based on program needs. Initial scheduling is 8:00 AM – 4:30 PM (Mon-Fri) for 6-8 weeks and likely flexing to 8:00 AM – 12:00 PM (Mon-Fri) for the remaining duration.

Why You’ll Love This Opportunity

This is more than a job—it’s a chance to support a nonprofit’s mission and make a real difference in your community. You’ll work alongside a collaborative and dedicated team, all focused on creating a meaningful impact through service.

What You’ll Bring

• Strong organizational skills and a sharp attention to detail.
• Excellent communication abilities —both verbal and written.
• Adaptability to manage shifting priorities in a fast-paced environment.
• Problem-solving skills for addressing scheduling conflicts and client concerns.
• A customer-focused mindset, ensuring a positive and seamless experience for all clients.
• Preferred experience: Appointment scheduling, administrative support, or customer service.
• Familiarity with nonprofit organizations is a plus.

Take the Next Step

Ready to make a difference? Call 563-359-7535 or apply today to get started!

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