Job Description

Description:

Responsible for coordinating, supporting, and delivering an exceptional guest service for our travelers in accordance

with Grand Circle Cruise Line (GCCL) standards, while contributing to a positive work environment.

Responsibilities:

Practicing GCCL values; Responsible for entire front desk area and gift shop and co-responsible for housekeeping department; Organizing and conducting check-in and check-out; Coordinating and supervising general administrative tasks for all departments; Responsible for cost, revenue, and inventory administration; Relieving Hotel Manager during his/her absence; Handling and resolving travelers’ concerns; Any other duties advised by Hotel Manager;

Skills/Qualifications:

Hotel school diploma or basic education equivalent is preferred; Minimum two years of experience in the field of desired position, preferably on cruise ship or in a 4* or 5* hotel; Previous F&B experience; Previous administartion experience or Front of the House; Cruise ship experience is a plus; Eligible to work in EU; Proven leadership abilities and excellent communication skills; Strong organizational and computer skills; Fluency in English; Hands On mentality; Eye for quality and excellence;

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