Job Description

E-Commerce Product Return Specialist

Atlantic Tire Distributors, a proudly 100% employee-owned company , is seeking a motivated and detail-oriented E-Commerce Product Return Specialist to join our growing team. In this role, you will manage the return process for tires purchased through our e-commerce platforms, ensuring each return is handled efficiently, accurately, and with outstanding customer service.

The ideal candidate is a self-starter who takes initiative, stays organized in a fast-paced environment, and communicates clearly with customers, suppliers, and team members. Responsibilities include processing return requests, coordinating logistics for tire pickups and replacements, verifying product conditions, and ensuring timely refunds or exchanges.

At Atlantic Tire Distributors, every employee has a stake in the company's success your hard work directly contributes to our shared growth. If you take pride in your work, value teamwork, and want to be part of a company that rewards dedication through ownership, we'd love to have you on our team.

Work Styles:

• Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
• Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
• Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
• Independence - Job requires guiding oneself with little or no supervision and depending on oneself to get things done.
• Integrity - Job requires treating people with respect, keeping commitments, working ethically and upholding organizational values.
• Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.

Work Environment:

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts, fumes or airborne particles and outside weather conditions. The noise level in the work environment is usually loud. The environment may or may not be air conditioned/heated seasonally. The employee must regularly lift up to 100 pounds, frequently lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. As a result, minor workplace injuries are not uncommon, but employees usually can avoid serious accidents if safe practices are observed.

Education:

High school or equivalency, and/or related experience is preferred but not required. Experience operating a forklift is also preferred but not required.

EEO Policy Statement

Colony Tire Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Colony Tire Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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