Job Description

Job Description Job Description This position requires a self-starter to work with the Assistant Service Manager to Prepare accurate, comprehensive, competitive labor and materials estimates for our service driven HVAC installations within specified time frames. Duties and Responsibilities : Coordinate and manage all proposal requests from tech tool application and assure the below is completed. Coordinate and manage all service-related purchased needed to satisfy service department requirements. Quote service repairs generated within our web-based service program (5 day max turnaround) Review quotes as they are received from technicians throughout the day Identify priority and if verbal approval is an option with Assistant Service Manager High Priority Quotes to be submitted to customer within 1 to 2 days Medium Priority Quotes to be submitted to customer within 2 to 3 days Low Priority Quotes to be submitted to customer within 3 to 5 days Place requests for pricing & lead times with vendors Conduct research and use available resources to ensure accuracy of all estimates, work with field supervisor or assistant service manager for parts/labor verification if needed. Receive requests for high priority service repair parts needed to be addressed, located, purchased, and distributed to service team for logistics. Verify accuracy of items requested and purchased vs received. Maintain certain service department stock items as needed. Generate purchase orders and maintain purchaser order life cycle per company protocols. Manage warranty purchasing and maintain return purchases. Recognize cost-saving opportunities and provide alternative options, when needed Present to management for review; including priority level, materials, driver pricing, standard scope wording, applicable lead times Work well with customers and field staff, presenting final proposals in a professional manner with personalized email through tech tool, following up regularly and resending as per SOP Upon approval, enter job booking in system as per established standard operating procedure and work with service manager to schedule based no material and labor availability Stage material for pick up and / or delivery. Requirements and Qualifications : High energy level to handle dynamic, evolving, and fast-paced workload Ability to work on multiple well-organized, accurate estimates at once Excellent time management skills and prioritization of tasks to meet deadlines Analytical with strong attention to detail Excellent communication skills Customer-centric Proficient with Microsoft Office: Outlook/Word/Excel. Timberline experience and knowledge a plus. HVAC estimating: 2 years (Preferred) Initiative; self-motivated and driven self-starter with high integrity. Skillful listener, with excellent communication, interpersonal, and customer service skills. High School diploma or GED equivalent and a quick learner Current valid driver’s license for operating motor vehicles in the state of New Jersey Must be punctual, dependable and be able to take initiative and be proactive Embrace change in processes as the company continues to grow Working Conditions : Position is primarily office based, but candidate should have the ability to climb ladders/stairs to view system components, maneuvering in mechanical rooms, and similar, should the need arise. The above statements are intended to describe the general nature and level of the work being performed by people assigned this job. They are not an exhaustive list of all duties, responsibilities, knowledge, skills and abilities associated with the job. Job Type: Full-time/ Permanent Position We are a drug free company and require all employees to pass a drug test prior to beginning employment Company Benefits: • Salary based on experience • Company issued uniforms • Vacation Days • Cell phone • Sick Days • Matching 401K • Paid Holidays • Formal and informal training if eligible • Health Care, Dental, Vision plans

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