* Lead the technical delivery of Intapp solutions built upon Intapps market-leading products (such as Intapp Open, Intapp Time, Intapp Walls)* Acting as the technical design authority of Intapp Solutions during implementation* Works in partnership with the Principal Consultant to lead on functional design of Intapp Solution* Act as the trusted advisor and subject matter expert to the customer for all technical aspects of software delivery.* Provide analysis of client needs and implementation recommendations including:* Leading technical requirements gathering sessions* Conducting data management and data mapping workshops as related to the proposed solution* Creating Architectural Diagram of the Intapp Solution to the scope of the Project* Managing triaging of design/configuration issues in JIRA* Managing and providing guidance on the Solution* Managing technical integrations* Providing technical administration training to clients* Plan Sprints & input JIRA items to be action by Solution Engineer* Guiding and advising the Solution Engineers on details of the solution design, alongside the Principal Consultant* Guide clients to utilize industry leading practices* Lead or assist in the review of requirements and business processes to design new business processes to deliver the solution* Support other Intapp operations such as Support, Customer Success, Product, and more.* Create and maintain centralized implementation and training support collateral for use throughout implementation teams.* Work closely with project team members such as the Engagement Manager, the Principal Consultant and other Solution Engineers to deliver the solution* Work closely with the product team to improve the product* Work with the professional services team to improve process* Work with sales to provide assistance in delivering new solutions to new clients What we're looking for: * Substantial experience in a technical implementation leadership role within the Professional Services in a SaaS organization* Strong communicator, personable and collaborative who can work with both technical and non-technical stakeholders* Organized, disciplined, but flexible independent professional with strong ability to task-switch and manage multiple competing projects* Team player with the ability to coordinate work with all team members* Emotionally intelligent, engaging listener and thoughtful communicator possessing exceptional written and verbal skills* Demonstrate maturity and acumen navigating business and professional environments* Comfortable working independently* Objective and goal-oriented professional who is used to achieving targets* Demonstrated experience in leading business process reviews, design reviews and change management with clients* Bachelors degree in a technical field, or strong related equivalent experience* Web services (SOAP & REST); SQL* Boomi platform integration services* An understanding of development methodologies* Excellent hands-on skills with office productivity tools (Microsoft Word, Excel, PowerPoint, and Visio)* Proven ability to learn and a strong desire to learn* Strong analytical and troubleshooting skills* Exceptional interpersonal skills and ability to explain software to non-technical users Preferred Qualifications: * Experience with Intapp Products* Experience in the Legal, Financial, or Professional services sector, in particular experience with industry-standard software systems* Experience with systems integrations, business process integrations, and automation, and master data management* Experience with writing and maintaining Boomi integrations* Experience with Integration design* Familiarity with new business intake and conflicts solutions, time entry and capture solutions and/or ethical wall and information barrier solutions* Software development knowledge with a strong understanding of logic, patterns and algorithms* Other enterprise software systems (ERP, PMS, Financial, CRM, HR, etc.)* Cloud and SAAS experience* Issue tracking system (e.g. JIRA) Expand Your Skills: Unlock your potential with professional development opportunities supported by a community of experienced professionals. We offer reimbursement for training and continuing education to help you stay ahead in your career. Support What Matters Most: Our comprehensive wellness and flexible time off programs and our benefits are designed to care for you and your family. Our family-formation benefits and support during your family-building journey ensure you have the resources you need when it matters most. We believe in giving back and supporting our communities with paid volunteer time off and a donation matching program for the causes you care about. Intapp builds AI software to power the worlds top investment, legal, and consulting firms. Our clients face unique challenges: they must track and manage complex client relationships, navigate strict regulatory requirements, and manage sensitive deal information. We develop software specifically for these needs, helping firms find and win business, onboard clients safely and manage risk, deliver exceptional work, and capture full value. Today, more than 2,700 firms worldwide rely on Intapp, including 95 of the Am Law 100, 16 of the top 20 accounting firms, and more than 1,700 private capital, investment banking, and real assets firms. Intapp has helped firms achieve measurable impact from 25% more pitch opportunities to 55% faster client onboarding turning intelligence into competitive advantage. Founded in 2000 and headquartered in Palo Alto, California, Intapp completed a successful IPO on June 30, 2021 (NASDAQ: INTA). Alongside a global ecosystem of partners, Intapp accelerates innovation and integration, ensuring our clients are always at the forefront of transformation.
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