Job Description

Job Description

Job Summary:

• Answering telephone calls and relaying messages in the clinic’s call center
• Verifying patients’ demographics and insurance information
• Scheduling appointments
• Review patients’ medical records to assist with patient inquiries
• Coordinate Release of Records requests
• Patient eligibility and insurance verification

Qualifications:

• High School Diploma or GED
• Strong verbal/written communication and active listening skills
• Excellent interpersonal and telephone communications skills
• Legible handwriting
• Basic computer skills to include keyboarding, mouse movement, and data entry skills to enter information accurately into the electronic medical record (EMR )

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